When everything works well, hardly anybody notices the importance of professional IT support. How does it differ from ordinary support?
Firstly, we strive to prevent any hardware and software failures in order to ensure business continuity. The better we work, the less visible we are. Everything just goes as smoothly as it should.
Secondly, we don’t repair failures. We eliminate them together with their root causes, making sure that they never happen again. Every problem has its cause and unless it is identified, it will reappear and cause damage.
Thirdly, we maximize the effective operation of hardware and software. Instead of persuading you to make new purchases, we show you how to better utilize your existing resources and thus save money. We are always ready to give you advice and help.
OPTIONAL: Do you want to replace your server room with a more reliable one, in a professional data center? This will eliminate the costs of maintaining computer and network hardware. You don’t have to worry about purchases and upgrades — these tasks are taken over by the server room administrator. And everything works smoothly without any capital expenditures. We can help you to choose and migrate.
Our services are always adjusted to the needs and expectations of each Customer. They usually include:
If something is missing from that list, perhaps you want to add it and enjoy our professional IT support?